Heaston & Thompson Vision Clinic is renowned for its exceptional customer service, with staff who are kind and greet patients with a smile. The clinic offers vision therapy, which has been crucial in concussion recovery for many patients. Doctors at the clinic are described as amazing, and opticians provide helpful assistance in selecting frames. They even transferred lenses from old broken glasses into a new frame for one patient. The clinic's thorough exams have identified issues that other eye doctors missed, and vision therapy has made a significant difference in patients' lives. Many reviews highlight the caring nature of the clinic, emphasizing the great experiences from the front desk to the doctors. Despite occasional technical issues, the staff remains proactive and keeps patients informed. The clinic is highly recommended for its role in improving patients' quality of life and ability to work.
The wife and I had our eyes examined yesterday and was very pleased with the experience. The staff were very professional and friendly, especially Dr. Plesha. He clearly explained the results of the eye exam and recommended eye drops to help my vision.
Dr Rlizabeth Heaston Thompson was very thorough in exam and very compassionat. She took a great deal of time explaining what was going on with my eyes and letting me know my options.
The staff was very professional and kind also.
I have been going to HTVC for years & have always had a good experience. Dr. Karen explains well & answers questions. The staff is helpful & friendly. Wouldn't go anywhere else.
1321 Aaron Drive, Richland, WA 99352
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