About Roto-Rooter Service
Roto-Rooter Service is a reliable, locally owned business serving the Tri-Cities and Walla Walla area, available 24/7 for all plumbing, drain cleaning, septic, and grease pumping needs. Established in 1935, the company has earned a strong reputation for quality service. Customers frequently highlight the prompt response times, often noting that technicians arrive quickly, even during emergencies. Reviews indicate that Roto-Rooter technicians are professional, knowledgeable, and skilled in handling various plumbing issues. For instance, one customer praised the team for resolving a severe sewer line blockage over 400 feet from the house, while another noted the efficient replacement of a hot water heater and other plumbing fixtures in one afternoon. Technicians are commended for their thoroughness, explaining processes clearly, and providing valuable preventive maintenance tips. Customers appreciate the attention to detail and care shown during inspections, with one reviewer specifically mentioning the extensive camera work done to check for potential issues. Overall, Roto-Rooter Service is highly recommended for anyone needing plumbing repairs or installations, reflecting their commitment to customer satisfaction and high-quality workmanship.
I couldn’t be more impressed with the service I received from Matt a Micheal G. with Roto-Rooter! My sewer line was completely backed up, and with a 25' snake we tried and tried to no avail to clear it. I was able to speak with Roto-Rooter the very next morning and they jumped into action setting up a time that worked best for my work sechedule. The technician's arrived on time, were professional, and explained everything clearly before getting to work. They discovered that the blockage was due to a mass amount of roots about 75ish feet down the line, even showing me the problem areas via camera. Micheal G. and Matt used mutiple sources of equipment to fully clear my sewer line. The entire process was smooth, and my plumbing has been running perfectly ever since. I’m beyond impressed with their service and would recommend them to anyone dealing with plumbing issues. Fantastic work, Roto-Rooter! Thank you, Thank you, Thank you 😊
We had no water at my business. It turns out the lid had been left off of our backflow unit when it was last inspected, leading to frozen pipes! Roto-rooter came out within an hour of our phone call, immediately found the problem, heated the frozen pipes, re-insulated the unit and sealed it. They were friendly, helpful, professional, and available. I would highly recommend!
They were on time, friendly, very knowledgeable, and they got the job done. They gave me tips on how to maintain my drains going forward to avoid issues. Highly recommend!