John's Plumbing & Pumps, Inc is a family-owned business with over 60 years of experience in the plumbing industry in Olympia. They offer full-service residential and commercial plumbing solutions, staffed by highly skilled, certified technicians and water treatment experts. The company has a reputation for providing exceptional attention to detail, professionalism, and versatility in their services. Customers have praised the company's commitment to resolving issues, such as a faulty pump, and delivering stunning results in remodels, earning them a high level of trust and satisfaction. Customers have reported positive experiences with the company's prompt and efficient service. The technicians, such as Tony, Mike, Dante, and Guy, have been described as friendly, professional, and delivering great customer service. The company has also received praise for their water heater repair service, with a technician arriving on time, identifying the problem, and fixing it quickly while also inspecting the entire system.
We live in a rural area on a well that serves 2 houses. The pump was failing and the plumbing/wiring all needed to be redone. The office person I spoke with was prompt and courteous. Dante and Guy were the techs that came out to do the work and they were excellent. Nice guys, did great work and displayed great customer service. You're never sure what you'll get with an unknown but I was very pleased. They were friendly and prompt, did what they promised when they promised. I highly recommend this company and would definitely do business with them again. Thanks again guys :)
Outstanding water heater repair service in Olympia! My water heater was leaking, and I was worried about potential damage. The repair technician arrived on time, identified the problem as a loose valve, and fixed it quickly. He also inspected the entire system to ensure there were no other issues. The quality of service was exceptional, and the technician was very professional. I’m extremely satisfied with the repair and the overall experience.
I highly recommend their water heater repair services in Olympia! My water heater stopped working suddenly, and I was left with no hot water. The technician arrived quickly, diagnosed the problem as a faulty thermostat, and replaced it on the spot. He was professional, courteous, and very knowledgeable. The service was fast and efficient, and now I have hot water again. Great job!