Polished Salon & Spa is a clean and spacious business offering a variety of services, particularly known for their shellac and nail care. The popular employee, Thuy, stands out for her exceptional skills, kindness, and patience. Customers appreciate the wide range of color choices and professionalism of the staff. However, it is noted that booking an appointment with popular employees can take time, and walk-ins might not be possible. Some customers have experienced a significant increase in prices and express reservations about the new cash tip requirement. Overall, many customers have had positive experiences and plan to return.
I’ve had several dip manicures with Tammy and one with Tram and have had all great experiences. My nails always look great and the facility is always clean and calm ☺️. Also, I’ve never had any little cuts or over dremeling of my nails, which is big for me. Happy to have found it! Bring cash for a tip and make an appointment… bc they are good, they don’t have many walk in slots.
I’ve been to this place twice, and this place does an okay job of Manicure and pedicure. Most times this place runs out of Shellac options, and my first experience took me almost 1.5 hrs for mani pedi. The staff has language barriers so you’ve to be patient as you communicate, which is okay. But a few staff members are rather rude when it comes to being flexible, I expect better service for returning customers. That said, it’s still the best option in Newcastle (there are only 3 options that I know of and the others are really bad).
Polished is simply the best! The salon is clean and comfortable and has a very relaxing atmosphere. Anna P. is very kind and caring and always gives me the best pedicure, manicure and brow wax. I love this salon and will go nowhere else!Service: Pedicure
13024 Newcastle Way #2, Newcastle, WA 98059
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