About Blue Flame Heating & Air Conditioning
Blue Flame Heating & Air Conditioning has been serving the Seattle area since 1994, providing heating, air conditioning, and electrical services. The company focuses on efficient and environmentally friendly products and services to enhance customer comfort. They offer competitive pricing and strive for customer satisfaction. While some customers praise the quality of their technicians and the performance of their products, others have expressed concerns about customer service. Issues reported include missed appointments, lack of communication, and delayed responses to repair requests. However, recent customer reviews highlight positive experiences. Customers mention friendly and efficient technicians, like Joe C, who go above and beyond to address issues. The office staff is also described as friendly, and the company's response time and reasonable pricing for electrical work are praised. Overall, Blue Flame Heating & Air Conditioning remains a viable option for HVAC and electrical needs in the area.
austin my tech, is truly so amazing, knowledgeable and trustworthy. he diagnosed the problem so efficiently and walked me through so i could understand what the issue was and why for me to be able to make a better decision for my options. thank you!!
The receptionists are always very helpful.
I am able to request my favorite technician, Carl, who is friendly and knowledgeable and shows me what He does to tune up my furnace. And all of the technicians are great. Plus they have an entire team behind them to make them great.
Eric, Your estimator is a wonderful person, helpful, guided me to my choice.
Zack, Your installer, kept me informed all along the way, and handed the finished product over to me with a smile after a 7 hour job.
I was happy all the way.
Our furnace was serviced by Doug this time. He was prompt and courteous. He found a loose gasket that caused some moisture issues. He was able to find a part that would work to resolve the issue. I'm very pleased with our service today.
We have our furnace serviced every year. Luke was efficient, knowledgeable, and took the time to explain different options that would be beneficial to optimize performance and safeguard our furnace and air conditioning unit. There was no heavy sales push. I appreciate the time Luke spent and I will definitely request him for our next maintenance service.