Lice Knowing You

Lice Knowing You is a full-service lice removal and treatment clinic located in Mercer Island, Seattle area, Washington. They are known for being the most affordable lice removal service in the Pacific Northwest, billing clients hourly to ensure fair pricing. Their clinically proven method uses 100% safe and non-toxic products to rid the hair of head lice thoroughly and quickly. The staff at Lice Knowing You are praised for their kindness, care, and professionalism. They take the time to ensure complete removal of all lice and nits, and clients have a 100% success rate. The process can take some time, but clients have reported feeling grateful for the care they received, with some even finding it to be an enjoyable experience for their children. The treatment is thorough and effective, with technicians explaining every step and providing helpful tips to prevent future infestations. Clients appreciate that the staff is very knowledgeable, friendly, and calm, making the experience easier and less stressful. The facility is clean, comfortable, and welcoming, with entertainment options for children, including TV, books, and small games to keep them occupied during treatment. The treatment here is fully manual removal, so it may be a good option if avoiding pharmaceutical routes. The staff is very good with young children, and many clients find the process straightforward and simple, with clear instructions on how to prevent re-infection at home, such as what to clean without having to torch everything. They also offer a guarantee if re-checks are needed. Clients report that costs are potentially reimbursed through insurance, although the clinic is hands-off regarding insurance procedures, and some feel it could do a better job with insurance information and coverage details. Clients have shared that even during emergencies, such as the 4th of July, the staff provided helpful and prompt service, leaving them highly satisfied. One visitor mentioned that it took four hours to comb out lice from a granddaughter with thick, curly hair, but Annabelle was very persistent throughout the long session, which the family appreciated despite the expense. Many have used the service repeatedly over the years, especially when lice keep returning, and they emphasize that coming here is the only way to effectively remove lice 100%. Overall, Lice Knowing You offers a stress-free, effective solution for head lice removal with kind and professional staff. The clinic emphasizes safe, non-toxic products, thorough manual removal, and follow-up care, making it a trusted choice in the area.