About Elements Massage
Elements Massage in Maple Valley offers a calm and soothing environment where certified therapists provide personalized and therapeutic massages. The staff is attentive, friendly, and courteous, always listening to clients' needs and applying pressure accordingly. With a focus on individualized care, therapists suggest stretches and tips for tight muscles, ensuring a tailored experience. Clients appreciate the professional expertise, warm welcome from the front staff, and exceptionally clean facilities. Enhancements such as Aroma therapy, CBD, and Himalayan Salt Stones are available to enhance the massage experience. Many clients have praised therapists like Zoey and Morgan for their amazing skills and attentiveness during sessions. However, some customers have expressed frustration with the online booking system, noting issues with scheduling and communication regarding appointment lengths. Despite this, Elements Massage continues to provide a relaxing and inviting environment, leaving clients feeling better and eager to return for more sessions. The accommodating hours also make it easy for clients to find a time that works for them.
I have been a member at this location for many years, and experienced top notch massage therapists. I am very grateful for the professional, personable, and welcoming staff, and for the amazing Miss Cat! Every walk through the doors is like a hug.
My therapist Iryna was very communicative about the amount of pressure she used during her therapy. She listened and responded promptly when I was uncomfortable. It was my first session at this location and though it was only an hour appointment, I felt like she was attentive to my concerns. She applied affective therapy techniques to the areas I needed addressed. I had a warm welcome from the front desk staff and the facility had a clean amd calming atmosphere. My brother has been a member for a while and I can see why he loves coming! I am excited to return.
Wow. So worth the money, Clean, comfortable, and my therapist was perfect. However, when you book a massage on line you get a call saying that person doesn't do a one hour massage, and you will have to book a 90 min massage. Or you book a 90 minute massage and you are told the day before via a phone call that that person only does a 2 hr massage as they are an elite therapist. Their online system doesn't work and it is very frustrating. It seems like it's a con to get you to up your time, because NOTHING on line says that there are limitations.
The therapists are good. But the business end of it is not. No one wants to schedule a 60 minute massage and be told, you...read full review