Honest recommendations. Candidly advised not to perform the repair and replace with new computer. When an owner puts your interests ahead of your business, it is a solid business.
March 2024
Dennis did an amazing job with helping me understand my options with my non-powering Alienware laptop.It was stressful for me, as I needed that computer asap. Dennis is calm under pressure from stressed clients!He was able to pull my hard drives and backup the datatype I needed. Communicating the whole way.He followed up the day AFTER I paid and got my data from him, to make sure I had what I needed.Excellent local resource.
August 2023
I just talked with someone at TriCity (can't recall his name). I was in a time crunch, and even though he wasn't able to get to my PC that day, he spent considerable time with me on the phone troubleshooting, asking excellent questions. He came across as being very sincere and truly wanting to help. The next time I need a PC fix, I'm going to TriCity.
Honest recommendations. Candidly advised not to perform the repair and replace with new computer. When an owner puts your interests ahead of your business, it is a solid business.
Dennis did an amazing job with helping me understand my options with my non-powering Alienware laptop.It was stressful for me, as I needed that computer asap. Dennis is calm under pressure from stressed clients!He was able to pull my hard drives and backup the datatype I needed. Communicating the whole way.He followed up the day AFTER I paid and got my data from him, to make sure I had what I needed.Excellent local resource.
I just talked with someone at TriCity (can't recall his name). I was in a time crunch, and even though he wasn't able to get to my PC that day, he spent considerable time with me on the phone troubleshooting, asking excellent questions. He came across as being very sincere and truly wanting to help. The next time I need a PC fix, I'm going to TriCity.