We had Service Patriots come to our home today, and I couldn't be more pleased with the experience! Our technician, Jacob, was nothing short of exceptional. From the moment he arrived, he was professional and respectful of our home, which immediately put me at ease.
Jacob took the time to thoroughly inspect both our heating and AC systems, addressing any concerns he detected--thankfully, there weren't many! He was very knowledgeable about the different tiers of service plans available and provided thoughtful recommendations without being pushy, which I truly appreciated.
One of the standout moments was when Jacob cleaned our AC unit; it looks brand new! His attention to detail and commitment to quality service was evident throughout the entire process.
Overall, I highly recommend Service Patriots, and especially Jacob, for any heating or cooling needs you may have.
You won't be disappointed!
About Service Patriots
Service Patriots is a family-owned business that has been serving the community since 1990. The company provides expert services for residential and commercial HVAC needs, backed by a 100% satisfaction guarantee. The team of installers and technicians are knowledgeable, polite, and professional, working efficiently to ensure a smooth experience for customers. Many reviews highlight the thoroughness of the technicians, including Darwin, who performed inspections and explained everything clearly. Service Patriots is recognized for their commitment to quality work and service, offering a 10-year installation warranty and a two-year service and repair warranty. Customers appreciate the respectful and hardworking nature of the team, noting that they completed installations promptly and took the time to teach them how to operate new systems, like thermostats. The customer service experience is often praised for being pleasant and supportive, making it easy for clients to reach out anytime. Customers value the professionalism shown during installations and follow-ups, with many expressing satisfaction with the way their new units are working.
Reviews
Mike and Louie did an awesome job today!
Every person involved in the process with Service Patriots was professional, personable, respectful, and friendly. From our initial system service with Eduardo to our sales consultation with Joseph and our installation the following day everyone was a pleasure to deal with. Our installation team- David, Bradley, Kris, Marlo, and Uriel, was great. Everything was explained in detail and the entire installation was done in about 6 1/2 hours. Outstanding customer service and a top end A/C system with a strong warranty made this money well spent. Yes, it is on the expensive side, but you get what you pay for. Thanks Service Patriots for living up to expectations.
Photos
Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Good to know
- accepts credit cards
- open to all
- verified license
Location
1358 13th Avenue South, Kelso, WA 98626
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