About The Phone Guys
The Phone Guys is a reliable and customer-friendly business that offers a wide range of services, from iPad repairs to phone purchases. Customers praise the staff's professionalism, helpfulness, and the ease of the experience, whether it's getting an iPad repaired or financing a new phone. The business is known for its great prices and multiple financing options, making it a top choice for those in need of phone-related services. The staff, including Mak, Dalton, and Bryan, are described as very helpful, knowledgeable, and friendly. They assist customers in finding the right products, such as second-hand phones, laptops, and accessories, without being pushy. The store also has a reputation for honesty, as they returned a customer's lost $40 that was found on the ground. Customers appreciate the wide selection of products, including MacBook Air and AirPod Max, as well as the reliable and trustworthy service provided by the staff. Recent reviews highlight Bryan's helpfulness and patience, with one customer noting Bryan cleaned their messy phone and made it work properly. Another customer shared how Bryan exceeded expectations, helping them get an affordable phone after a stressful experience with Verizon. A third reviewer praised Alexander for quickly helping their daughter find a phone after three weeks of searching, emphasizing the great customer service they received.
I can't express how grateful and appreciative I am for the help I received today. I was frazzled and stressed out as Verizon was completely unhelpful and gave me the run around. The only positive suggestion I got was to go The Phone Guys. Bryan went above and beyond and exceeded my expectations. It was honestly the best customer service I have experienced in years. Today was very stressful, however you made my day so much better by getting me an affordable phone and connected right away. Thank you again, I will happily do business with you in the future and will spread the word!
Alexander helped my daughter find a phone extremely quickly after 3 weeks of her looking for one. Provided us details over everything we needed to know. He had great customer service. Thank you!
We are very happy with our experience at the Phone Guys. We went for help with charging issues on an iPad. They checked our device and explained our options to solve the problem with a solution that fit our needs and our budget. Highly recommend these guys and especially Alex. They are now our ‘go to’ place for help with our electronic devices.