Fantastic Floors is a trusted flooring company that provides exceptional one-on-one service and guidance to their customers. With a combined 45 years of experience in the retail flooring business, the team at Fantastic Floors is dedicated to offering products and services that meet the specific needs and expectations of each client.
The company's low overhead allows them to provide excellent value without compromising quality. Customers praise the team's expertise, responsiveness, and professionalism, particularly the owner, Sandra, who is described as friendly, knowledgeable, and supportive throughout the remodeling and selling process.
Fantastic Floors' installers, such as Yuriy, are also highly skilled, ensuring the perfect fit and finish of the flooring. The company's ability to bring samples to the customer's home and make color recommendations that complement the existing decor is highly valued by clients. Recently, they helped with LVP installation, with Dennis doing a beautiful job and installing everything carefully, while Sandra was responsive and helpful in addressing concerns during the process.
Overall, Fantastic Floors is a reliable and trustworthy choice for anyone in need of high-quality flooring services, with a focus on personalized attention and customer satisfaction. The company is open evenings by appointment, making it convenient for customers to schedule consultations and installations. Their team demonstrates a spirit of teamwork, genuinely caring about people and being excellent partners, as seen in numerous projects including carpet, LVP, and hardwood. Customers also appreciate their quick response and ability to handle repairs efficiently; for example, when vinyl planks in a high-traffic area were damaged, Ben responded immediately, carefully replaced the planks, and restored the room to perfection within a few hours.
