Today, I stopped in (unannounced) and was flabbergasted at the tremendous service I got. I doubted a recent Rx from a nearby optometrist so they ran those new glasses through a Lensometer. They found some small inconsistencies with their own findings from an exam a few weeks ago, and offered a mock-up pair of glasses using THEIR own Rx. Not only that, Dr. Shen came to the waiting area to experiment with the mock-up glasses. She LISTENED to me, considered my needs, my recently purchased glasses (from the other optometrist), and even my height to let ME decide on a path. I ended up getting a new Rx with bifocals. I apologized profusely for using up so much unscheduled time... read full review
January 2026
Dr. Shen is a very experienced doctor. She is very patient to answer all my questions. I have my after catracter surgery check up and got a new pair of glasses. Friendly staff and quality service.
January 2026
Very happy with my decision try out this local Kenmore area clinic. I've never had such a thorough eye exam. Dr. Shen's is easy to talk with and does an incredible job explaining conditions.
Today, I stopped in (unannounced) and was flabbergasted at the tremendous service I got. I doubted a recent Rx from a nearby optometrist so they ran those new glasses through a Lensometer. They found some small inconsistencies with their own findings from an exam a few weeks ago, and offered a mock-up pair of glasses using THEIR own Rx. Not only that, Dr. Shen came to the waiting area to experiment with the mock-up glasses. She LISTENED to me, considered my needs, my recently purchased glasses (from the other optometrist), and even my height to let ME decide on a path. I ended up getting a new Rx with bifocals. I apologized profusely for using up so much unscheduled time... read full review
Dr. Shen is a very experienced doctor. She is very patient to answer all my questions. I have my after catracter surgery check up and got a new pair of glasses. Friendly staff and quality service.
Very happy with my decision try out this local Kenmore area clinic. I've never had such a thorough eye exam. Dr. Shen's is easy to talk with and does an incredible job explaining conditions.