Phase NW Electricians is a trusted electrical services provider known for its responsive, professional, and knowledgeable team. The company is committed to customer satisfaction and consistently delivers high-quality workmanship. Customers appreciate the quick response times, with one client receiving a quote within 24 hours of contact. The team is praised for being realistic, honest, and down-to-earth, providing clear assessments without pushing unnecessary services. They are skilled at diagnosing and fixing complex electrical issues, even those caused by unlicensed electricians.
The company's customer service stands out, with staff who are attentive, detail-oriented, and effective in coordinating appointments and addressing concerns. Clients value the clear communication and patience of the sales staff, who take time to explain procedures and answer questions. Electricians like Gene, the owner, are known for their expertise and thoroughness; he has been praised for replacing light fixtures with LED lights that are both attractive and easier to maintain.
Many customers have expressed appreciation for the team's safety focus, especially when inspecting and testing outlets and identifying repair needs. Their detailed inspections and written documentation give clients peace of mind. Although some perceive the prices as high, clients recognize the value in the company's dedication to quality, safety, and thorough service.
Overall, Phase NW Electricians demonstrates a strong commitment to customer satisfaction, with a team of skilled technicians willing to go the extra mile to ensure the safety and reliability of electrical systems.
Glenn was so nice my Husband really appreciated his Communication, and work ethic. We are so glad we called and he capped off our Baseboard heaters and removed them and the thermostats. We recently installed a heat pump and getting rid of energy drains in our home. We are so glad we have an honest and ethical Electrician in our area who cares.
Upgraded to heat pumps, needed the old inefficient baseboard heaters removed. Gene did a great job! Fast and clean, even handled my small dogs like a pro. Already scheduled another job
Gene, the owner came out to our house and gave a thorough inspection as to why a bathroom ceiling fan may not be working. His communication is top notch, and his detailed explanations helped guide my husband and I to the best solution. Extremely timely and professional!
8601 South 212th Street, Kent, WA 98031
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