About Tri-Cities Home Health Care, an Amedisys Partner
Tri-Cities Home Health Care, an Amedisys Partner, provides high-quality home health care services in Kennewick. The team consists of trained professionals, including nurses, home health aides, social workers, physical therapists, speech therapists, and occupational therapists, who are passionate about helping patients recover and maintain independence at home. They offer 24/7 on-call support for urgent needs and tailor treatment plans to each patient's unique requirements, drawing on the latest research. While most of the nurses are described as great, there have been some issues reported, such as an on-call nurse refusing to replace a dressing and yelling at a patient over the phone. The business has also faced challenges with coverage when nurses are unavailable, leading to missed appointments. Despite these concerns, the team is proud of the care they provide and considers themselves a top-notch community partner. Medicare, Medicaid, and private insurance plans usually cover the cost of home health care for eligible patients.
This company has some of the best clinicians in the city. They all lead with the heart to be of service. Despite limitations set by insurance companies they make their best efforts to go above and beyond for their patients and truly are an incredible team. I highly recommend this company.
Most of my nurses were great. However had an issue with on call nurse who refused to come and replace a dressing that fell off. On call nurse yelled at me over the phone. This happened on a FridayI called Monday morning asking to speak with a supervisor. Was transferred to voicemail left message.received no call back. Called back on Thursday was finally connected to a supervisor. The supervisor interrupted my explanation of events several times. Did not take responsibility or even apologize for the incident. Kept telling me I didn’t know what I was talking about. Have had several issues with the office when starting service as well. Would not recommend them I have...read full review
I am proud to be a part of this amazing team of clinicians. I whole heartedly believe we provide the best care for our patient’s. We pride ourselves on being a top notch community partner. We offer nursing, PT, OT, ST, MSW and HHA. We are available 24 hours a day, 7 days a week, 365 days a year,