Rookard Custom Pools

May 2023

We hired Rookard Pools for our inground gunite pool in 2019. In the Fall of 2019, we had to stop construction for personal reasons, they were to start backup in the spring of 2020. Because of COVID the pool was finally finished July 2020. Workers wouldn't show up on the days we were told they would be there. Nothing was ever their fault, Dan always blamed someone else for the problem, even when we found out one of the skimmers is not working properly. One skimmer is pushing the water into pool and the return jet is sucking the water in so hard if you are by it will suck your swimsuit in. His response was that is impossible. The pool is noticeably lower in one corner and...read full review

Feb 2023

Chose Rookard Pool after getting a quotes from a number of local companies. The Rookard custom gunite quote was very competitive, even less than the fiberglass option (which is retrospect should have been a warning...). We provided a non-refundable deposit based on the quote provided. There was no info about that quote potentially changing later - either then or later. Rookard later on claimed they had told us that the price could change, they most decidedly did not. We told Rookard we likely wouldn't be ready for another year, which wasn't an issue as they said they had a number of other projects for the upcoming season. We didn't rarely heard from them over the next...read full review

Feb 2023

Chose Rookard Pool after getting a quotes from a number of local companies. The Rookard custom gunite quote was very competitive, even less than the fiberglass option (which is retrospect should have been a warning...). We provided a non-refundable deposit based on the quote provided. There was no info about that quote potentially changing later - either then or later. Rookard later on claimed they had told us that the price could change, they most decidedly did not.We told Rookard we likely wouldn't be ready for another year, which wasn't an issue as they said they had a number of other projects for the upcoming season.We didn't rarely heard from them over the next year,...read full review