Des Moines Veterinary Hospital

Des Moines Veterinary Hospital is a local veterinarian clinic that provides full medical care for cats, dogs, birds, and exotic pets. The hospital strives to satisfy pets' needs to help them live a long, happy, and healthy life. They offer a wide range of services, including routine exams, surgery, medical boarding, and exotic pet care. The staff is known for delivering high-quality, expert care with compassion. Clients praise the affordable prices, reasonable compared to other veterinarians, and the caring attitude of the veterinarians, vet techs, and office crew. The hospital's staff is described as hard-working, compassionate, and knowledgeable, with a team that is dedicated to providing exceptional care to each pet and customer. Recent reviews highlight the compassionate care provided by Dr. Lee, who performed a miracle by removing a tumor from a betta named Ninja, giving him more time and comfort. Pet owners have expressed gratitude for the genuine concern and reassurance from the staff, especially in difficult situations involving exotic pets. However, some clients have shared concerns about changes in ownership, noting that the hospital was sold in 2021 to Pet Vet Care Centers, a large corporation with over 450 locations nationwide. This transition has led to increased costs, including an additional $7 surcharge per visit for PPE, which has impacted affordability for pet owners. Some clients also felt disappointed by the lack of communication regarding the retirement of long-standing veterinarians and changes in care. Despite these concerns, many still appreciate the helpful and friendly front-end staff and the quality of care received. The practice offers excellent services for pets, but potential clients should be aware of the hospital's corporate ownership and its effects on pricing and continuity of care.