About MultiCare Indigo Urgent Care - Covington
MultiCare Indigo Urgent Care in Covington provides friendly and convenient treatment for minor illnesses and injuries. The clinic offers on-site X-ray services and is open 7 days a week, allowing patients to walk in or book an appointment online. Many patients have had fantastic experiences, highlighting the welcoming staff who go the extra mile to make them comfortable. While some have noted that doctors may not always provide detailed treatment plans, the clinic is recognized for its quick service and caring staff. Reviews mention that Dr. Khan is particularly kind and thorough, ensuring patients feel valued and heard. The clinic has received praise for its efficient service, especially during busy times, and many appreciate the compassionate approach of the staff, which makes a significant difference in their care. Overall, MultiCare Indigo is highly recommended for its exceptional service and dedicated team of doctors.
I was super impressed with the very friendly and efficient staff when I had to go in for a sprained ankle. Of If I ever need urgent care in the future, this will be the location I go to!
I had a heart-related concern because of my previous heart attack, and the team at MultiCare Indigo Urgent Care treated it with the urgency it deserved. They took me in and performed the necessary tests without making me wait, which gave me great peace of mind.
Dr. Khan and RN Erin were friendly, knowledgeable, and compassionate, taking the time to explain everything and making me feel well cared for throughout my visit. I truly appreciated their professionalism, efficiency, and genuine concern for my health. Thank you for providing such outstanding care!.
The service provided by the front desk, nurse, and doctor was excellent
They were kind, understanding, and listened to what I had to say with empathy.
My reduction of one star is that I paid a deductible before being seen, only to be told that I need to go to the ER instead of urgent care. Frustrating, but I understand the business aspect. It would be very helpful to either have them tell you that their facilities aren't suited for your condition before paying.