Terminix has been providing pest control services for over 95 years and is dedicated to protecting what is valuable to its customers. They have local specialists who are knowledgeable, professional, and go above and beyond to solve pest problems. One customer praises the company for their fantastic job in eliminating pests from their home, even with a dog. A regular customer has been using Terminix for five years, with technician Andrew Serles being highlighted for his thorough and safe application of chemicals, as well as his role in training new technicians. Brian, another technician, is commended for his clear communication, detailed reports, and responsiveness to any additional uninspected issues. Overall, Terminix is a reliable and trustworthy company for pest control needs.
Recent reviews highlight the professionalism and friendliness of their technicians. Joel is praised for his punctual, thorough, and professional service. He notifies customers when he’s coming and reports immediately after completing his work, and is recognized as a really good person. Another customer appreciated Joel’s engagement in solving their ant problem, especially after a less satisfying initial experience with the call center. Despite some setbacks with traps and ants going by them, the customer remains hopeful that the issue will resolve soon, especially with Joel’s continued help. Additionally, DeShawn has been caring for a property for almost a year, helping with spiders, wasps, and rodents. He is described as very friendly, helpful, and knowledgeable, making customers decide to stay with the service because of his great care. Overall, Terminix continues to be seen as a dependable company with skilled, friendly technicians who prioritize customer satisfaction.
Adam did our monthly service this morning and it was great. He’s a very sweet man and he was thorough and understanding about my protective dogs. He went under the house into the crawlspace and sprayed for pests. We look forward to having Adam back!
Joel is excellent in all manner of service. He’s on time, thorough, and professional. He notifies us when he’s coming and reports back immediately after his service is complete. Best of all, he’s a really good dude!
Joel was very friendly & engaged in getting the ant problem solved. I appreciated this in that my initial contact (1st call) to the call center was less than gratifying. Dot was professional but didn't seem all that interested in helping me find a "before 1pm" appointment. Eventually I told her that I'd take care of contacting someone locally. I hung up & called a different # (same call center I'm pretty sure) & spoke with Ken. He helped me out getting a return call the following week which eventually resulted in Joel coming out. The only other time I had to have an "additional service" was a few years ago & the (ant) problem was solved pretty much immediately. This time,… read full review
11822 North Creek Parkway North Suite 103, Bothell, WA 98011
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