The Lash Lounge Bellevue – Downtown

Eyelash Service, Threading Services, Eyebrow Services

240 Bellevue Way NE, Bellevue, WA 98004
(425) 440-3458

Tips & Reviews for The Lash Lounge Bellevue – Downtown

masks required staff wears masks accepts credit cards bike parking free wi-fi wheelchair accessible

  • Jul 2021

    I had one of the worst customer service experiences interacting with the owner of Lash Lounge! I called the previous day to see if I could move my appointment to a later time on the same day as I anticipated a meeting running long, or if I would have to cancel the appointment. The receptionist informed me that I was inside of the 24-hour cancellation policy and would be charged the full amount if I did not make my appointment, which I did not want. So, she moved my appointment 30 minutes later, and said she would have the owner call me if he would be willing to make an exception since I was calling with 20 hours notice. He called me after 7pm that night, but I unfortunately...read full review

  • Jul 2021

    I had one of the worst customer service experiences interacting with the owner of Lash Lounge! I called the previous day to see if I could move my appointment to a later time on the same day as I anticipated a meeting running long, or if I would have to cancel the appointment. The receptionist informed me that I was inside of the 24-hour cancellation policy and would be charged the full amount if I did not make my appointment, which I did not want. So, she moved my appointment 30 minutes later, and said she would have the owner call me if he would be willing to make an exception since I was calling with 20 hours notice. He called me after 7pm that night, but I unfortunately...read full review

  • Jun 2021

    Decided to try out a new lash place. Made an appt today for the next day. Got home after meetings and realized I was looking at my calendar for next week. Called immediately to reschedule for next week and was told they had an 24 hour policy NEWS TO ME. No on mentioned that when I scheduled earlier in the day . The receptionist said you should try to reschedule your other appt we are going to charge you the full fee. That is not customer service BEWARE...

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Hours

Monday: 10AM - 8PMTuesday: 10AM - 8PMWednesday: 10AM - 8PMThursday: 10AM - 8PMFriday: 10AM - 8PMSaturday: 10AM - 8PMSunday: 10AM - 8PM

Ratings

Google Google: 4.8/5 Yelp Yelp: 3.5/5 Facebook Facebook: 4.1/5

The Lash Lounge Bellevue – Downtown

240 Bellevue Way NE, Bellevue

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