My husband and I had an annual checkup last week with Dr Chung in Bellevue location. He was kind, very caring, very knowledgable and professional. We both were very satisfied with his care.
Office was very clean, well organized, staff were very friendly and efficient.
September 2024
Updating this review from 1 star to 3 stars. After multiple non-ideal situations, the front desk manager, Elizabeth, went above and beyond to make this right for me. I greatly appreciated her willingness to help me. I still think there is some improvements needed at this practice and I hope they continue to listen to customers and make adjustments.
For those reading this review and go to overlake eye care, do the following:
1) double check your prescription before you walk out the door 2) even if their billing department says don’t do anything until we get back to you, do something before a nasty letter gets sent to... read full review
July 2024
Took my 5 year child for an eye checkup. They were very quick to check up each kids in parallel and reduce our 3 hr appointment to 1.5 hrs. They are following all sanity procedures during Covid. They were awesome in taking the baselines and doing the initial check up and then the doctor came in for 15 minutes for final review. We are blessed to have the clinic so close to home. Keep up the good work!
My husband and I had an annual checkup last week with Dr Chung in Bellevue location. He was kind, very caring, very knowledgable and professional. We both were very satisfied with his care.
Office was very clean, well organized,
staff were very friendly and efficient.
Updating this review from 1 star to 3 stars. After multiple non-ideal situations, the front desk manager, Elizabeth, went above and beyond to make this right for me. I greatly appreciated her willingness to help me. I still think there is some improvements needed at this practice and I hope they continue to listen to customers and make adjustments.
For those reading this review and go to overlake eye care, do the following:
1) double check your prescription before you walk out the door
2) even if their billing department says don’t do anything until we get back to you, do something before a nasty letter gets sent to... read full review
Took my 5 year child for an eye checkup. They were very quick to check up each kids in parallel and reduce our 3 hr appointment to 1.5 hrs. They are following all sanity procedures during Covid. They were awesome in taking the baselines and doing the initial check up and then the doctor came in for 15 minutes for final review. We are blessed to have the clinic so close to home. Keep up the good work!