About Nielsen Bros Flooring
Reviews for Nielsen Bros Flooring
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Nielsen Bros Flooring is a family-owned business that has been serving the metropolitan area since 1946. Over the years, they have expanded their showrooms and selection, now offering a wide range of flooring options, including carpet, hardwood, laminate, marble, ceramic, bamboo, and composites. Customers appreciate the company's top-notch installation services, with installers like Gus and Ricardo earning praise for their attention to detail and excellent workmanship. The company's customer service is also highly regarded, with staff members providing helpful assistance. Customers have noted that Nielsen Bros Flooring offers only top brands of flooring and delivers a level of service that is hard to find elsewhere. They are known for their quality products, professional installation, and exceptional customer care, ensuring each project is completed to the customer’s satisfaction.
For background, in 2017, Nielsen Bros. replaced all the carpets in our house and tiled the floor in three other rooms. In 2019, Nielsen tiled a large game room as well as the floor to ceiling enclosure of a new gas fireplace. In all cases, our experience was first-rate. This past fall, we had to replace a different gas fireplace, so we stopped into the Bellevue store to see if the same tile guy was still around and, if so, to arrange for a tile surround to enclose the fireplace. When the project was initially completed, the tile layout and edge treatment were not what we expected. Without flinching, Nielsen offered to make the changes we requested, even offering to re-do the whole job if necessary (which it turned out not to be). The workmanship was excellent and the company's determination to get it right is much appreciated and admired. We could not be happier with how it turned out!
We bought carpet from Nielsen Brothers years ago and have continued to be treated as a preferred customer since. I went in recently for a bottle of Trio stain cleaner, and they gave it to me for free, so I felt compelled to report great customer service here. If you don't know about Trio, let me tell you that it alone is a good reason to buy flooring from these guys. It has worked many miracles on pet stains and worse -- my kid once spilled a bottle of blue tempera paint on carpet, and Trio removed it. The stuff is amazing, and as far as I know you can only get it at Nielsen Bros.
We worked with the crew in Bellevue. They have only the top brands of flooring. They installed most of the house with Carpet. I give the installers an A+. It was just a beautiful job. You can buy carpet anywhere, but you can't get service like this anywhere. Highly recommended. MM