About Appliance Service Plus
Appliance Service Plus is a family-run business with over 40 years of experience, having completed over 175,000 service calls. They handle all major household appliance repair and service, with a specialty in dryer repair and fast reliable service. Established in 1982, their goal is to provide excellent customer service and the highest standards of quality workmanship. Reviews consistently highlight knowledgeable, honest, and helpful technicians. Customers report receiving fantastic, step-by-step phone support to diagnose and even fix appliances themselves, with staff described as prompt and friendly. The service is noted as professional, with fair prices on in-stock parts. Many customers state they will definitely use the company again for any future appliance issues, considering themselves lucky to have found such a reliable service provider. The business makes customers feel confident they have made the right choice for appliance repair.
Over the years I have had the pleasure of dealing with this local business that knows its stuff. When I first walked in many years ago my eyes noticed a large poster of The Three Stooges on the wall. I knew I was in the right place. 🤣 Seriously., Kihm has been an outstanding advocate for customers, including giving little useful tips for us DIYers. He encourages people to fix their old mechanical appliances knowing that they were built like tanks, unlike the junk appliances made today with a half-life shorter than my two marriages.
A couple times I used their at-home repair service for a big job and they were also great.
Great company!! Called to ask about our whirlpool refrigerator and Kihm was fantastic. He walked us through the fix and with his instructions we should be able to get our freezer working again. He spent quite a bit of time over the phone. We will definitely use this company for any future issues with our appliances.
Easy 5 star review. Dryer stopped heating and had never attempted to fix one myself before. I called and spoke with Kim on the phone who walked me through everything step by step to diagnose the issue. He knew exactly how to help and I felt like he was in the room with me over the phone.
The part I needed was in stock and at a local location. Then arriving at the service center, the clerk was prompt and friendly, including already having my items already set aside.
All in all, I hope my appliances last forever (obviously) but if there ever is another issue, I'll easily use Appliance Service Plus again.