Ultra Carpet Cleaning Inc. provides very professional and knowledgeable service. They are experienced, friendly, and do an excellent job, with carpets looking new when done. They offer great customer service, show up on time, meet appointment dates, and charge reasonable, competitive rates. During an emergency, they provided a remarkably timely response, demonstrating their importance and skill in water extraction and damage prevention. They know what they are doing, saving customers significant potential costs. Customers are very satisfied, cannot recommend them enough, and will certainly use their services again.
The work Willard did was absolutely amazing. I was absolutely sure that we were going to lose our deposit, and now I think we might get it back. The carpets look better than when I moved in! He took the time and care to trim up the fibers on one of my area rugs too. I was recently hit by some hard times, and he worked with me on the price and that meant more than he could know. I was able to pick his brain after about spot treatments for pet stains too. Willard is such a down to earth guy who takes GREAT attention to detail. He's a 3rd generation carpet cleaner, so he KNOWS his stuff. Willard stressed that he is here for questions, even if its a small one. He just got… read full review
Aug 2024
5.0★★★★★
Ultra did an excellent job on our carpets. Very experienced and accurate read on what our carpets needed. Rates were competitive with those off of Bainbridge Island! Will certainly have them back.
Feb 2024
5.0★★★★★
During the 2024 big freeze, we had our boiler freeze and leaked water through our basement. I called Ultra Carpet Cleaning and John answered WHILE ON VACATION because he knew the importance of his services during these weather conditions. He was able to send his son out within the hour (on an already slammed day) extract all the water and left air movement fans for over a week. The timely response saves me THOUSANDS of dollars in mold mitigation, carpet replacement and drywall repair. These guys know what they’re doing and we will absolutely be using their services again.
