About Great Northern Electric
Great Northern Electric is a business known for its helpful and courteous staff. Customers have praised employees like Lisa, James, and Tim for their knowledge, friendliness, and willingness to assist with appliance purchases and repairs. The team works hard to find solutions when products do not meet expectations, going the extra mile to swap out units or coordinate with manufacturers. Customers appreciate the prompt, professional, and caring service, which makes them feel valued and well-treated. Overall, Great Northern Electric has a strong reputation for excellent customer service and support in appliance and electrical needs.
We had wonderful assistance from Lisa at the Silverdale store buying new appliances. The Beko dual fuel range unfortunately just didn't meet our expectations. We tried to work with it for a couple of months and decided that it just was not the best unit for our needs. We worked with Lisa and James about our options and they went to bat for us with the local Beko rep Jason. We got a prompt and courteous call back from the Beko regional service manager who said he would personally come to our house to address our needs. He was called away on a family emergency and rather than have us wait Albert Lee's James and Lisa arranged for us to simply swap out the unit for another one that better meets our needs. How wonderful to be treated like this! Both Albert Lee and Beko deserve the highest of ratings.
Worked with Tim, what a wonderful employee, even though we handed a terrible job, he was sharp, knowledgeable, very personable. All in all did a great job and didn’t mind sharing as he moved along… GREAT JOB TIM!! Thank you!!!
Worked with Tim, what a wonderful employee, even though we handed a terrible job, he was sharp, knowledgeable, very personable. All in all did a great job and didn’t mind sharing as he moved along… GREAT JOB TIM!! Thank you!!!Services: General repairs