Reviews for Regional Home Care
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Google: 4.6/5Regional Home Care
20 Kimball Ave, South Burlington
Directions Call Website Suggest an Edit20 Kimball Ave, South Burlington
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The technician that came to my house, explained everything that I needed to know in great detail. He had a great friendly personality. You made it easy to understand how my system operates and answer all my questions.
I met with Paul at the office in South Burlington, VT. He patiently walked me through using a new CPAP machine. I would recommend Regional Home Care and Paul to anyone who uses CPAP.
This is an update to a previous one-star review I left for RHC - my initial review was based on a singularly terrible interaction with their customer service; a long hold time followed by a rude and inaccurate CSR who hung up on me when I asked to speak to her manager. HOWEVER - since that first experience, I have had nothing but positive interactions with the staff - from the scheduling folks to billing, to the very knowledgeable fitment specialists and phone-based sleep specialists. The only reason for the one star subtraction is that you should expect to spend 15-20 minutes on hold to get through to their customer service team; I place this on RHC to resolve and...read full review