About Old Brick Furniture + Mattress Co.
Old Brick Furniture + Mattress Co. offers honest and transparent pricing, with prices that are consistently 10-30% lower than even the biggest sales events at other stores. The company charges the lowest price every day, without any gimmicks or high-pressure sales tactics. Customers have praised the knowledgeable and helpful staff, who have assisted them in finding quality, American-made furniture and mattresses that meet their needs and budget. Shoppers have expressed satisfaction with their purchases, highlighting the restful and supportive sleep they've experienced with their new mattresses, as well as the good quality and value of the couches and recliners they've bought. The sales staff were very nice and very helpful, providing all the information on stock, delivery, and pickup. Customers loved how the salespeople allowed them to explore the store at their own pace, with no feeling of being rushed or steered to buy certain items. They also praised the store for its amazing variety of high-quality items, with something for every room and taste possible. Recent reviews mention a pleasant shopping experience with excellent treatment, careful delivery, and outstanding customer service from staff members like Zee, Charles, Marleigh, and Raven. Customers are especially happy with their new sofa, describing it as beautiful, and appreciate the helpfulness and personable nature of the staff, making it the best retail experience they've had.
Staff was very knowledgeable in the store and took the time to answer our questions. They kept me updated via text, call and email on the status of our delivery of our new sofa. The delivery team was 45 minutes early, friendly, courteous and professional. I will definitely keep my business with Old Brick in the future.
Love the couch we bought. We had a special order and couch arrived in a month! Quality was way better than a couch I bought several years ago. Service was top notch and delivery was on time.
We are furnishing an entire house in West Dover, Vermont, while our primary residence is in the Hudson Valley in New York. What was seemingly a logistical nightmare because we wanted to actually try out furniture rather than shopping online blindly, was turned completely around when our window treatment consultant suggested we visit Old Brick Furniture in Bennington. The welcoming hands-off no pressure sales staff made our first visit stress free and we spent hours roaming the showroom trying out various pieces and looking over fabrics with no hassle whatsoever, which is exactly what we like when shopping for major purchases - informed customer service as needed with...read full review