Jim Hicks Home Improvement

Jim Hicks Home Improvement is a general contracting firm serving the Hampton Roads area. With two divisions, they offer remodeling and design services as well as roofing and exterior work. The company has a strong reputation for quality workmanship and customer service. Homeowners have praised their professionalism, responsiveness, and attention to detail. Jim Hicks Home Improvement is very thorough, professional, and easy to work with. They are known to figure things out on the first visit and lay out a plan of action. They are trained on how to effectively and efficiently deal with insurance companies, helping to settle claims. They are very flexible and helped when all other contractors couldn't. Customers also appreciate their punctuality, transparency, and quality upgrades, especially in projects like bathroom remodels. The staff, including project managers, are often praised for being communicative, respectful, and responsive, ensuring projects stay on schedule and meet expectations. The company is highly recommended for their ability to handle projects from start to finish with clear communication, timely completion, and extra helpful advice on repairs beyond the original scope.