About Elite Nails

Elite Nails offers good quality gel pedicures at a price of $50. The technicians are skilled and provide excellent service, paying attention to detail and ensuring a relaxing experience. However, the business's management and customer service may be improved. There have been reports of rude behavior from the person handling phone calls and front desk duties, which can be a turn-off for some customers. Additionally, there have been issues with gift certificates, including incorrect calculations and limited validity. Despite these issues, many customers have been satisfied with their experience and appreciate the business's attention to detail and relaxed atmosphere.

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Reviews for Elite Nails

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  • Jul 2024

    The salon and staff are excellent. Always do a great job!

    Cleanliness: The salon is very clean and sanitary.

    Stylist: They are all amazing! Can't go wrong with any of the staff.

  • May 2024

    Elite nails is very good quality and always accommodating of walk-ins! They take their time and are thorough. Their dip powder is the only place I've been to in the area that doesn't chip or lift after a few days!

  • Jul 2023

    This place has great techs but absolutely horrible management/ownership. I prefer the male tech the most. He is very kind and seems to stay on schedule. I can't understand why the woman behind the phone/front desk is so rude. Every time I call to ask about appointments she has an attitude. She only speaks to her customers when they walk in, when really we all are her customers. I watched her tell someone "you have to leave we have appointments" when the lady was already soaking her feet and asked that question on the way in. "Is it ok that I don't have an appointment?" AND they set her up in a chair to soak. One time we booked 3 pedicures and one person was done and one wasn't even started. She said "we are busy". We booked 3 together to spend time together not to spend the whole day at a salon. She could have said they didn't have availability but we spent 2.5 hours for a basic pedi, one was a male. I wish she would let someone else answer the phone and greet her customers because I would give this place 5 stars if it weren't for her.

Hours

Monday: 9:30AM - 7PM
Tuesday: 9:30AM - 7PM
Wednesday: 9:30AM - 7PM
Thursday: 9:30AM - 7PM
Friday: 9:30AM - 7PM
Saturday: 9:30AM - 7PM
Sunday: 11AM - 5PM

Tips

price range: average walk-ins welcome accepts credit cards private lot parking bike parking wheelchair accessible

Location

4508 George Washington Memorial Hwy D, Yorktown

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