About Ulta Beauty
Ulta Beauty is a popular US beauty retailer, offering a wide range of products from 500 brands, including Fenty, Tarte, and CHANEL. They also feature exclusive items like Kylie Cosmetics and Olaplex. The Conscious Beauty section provides options for vegan, clean, cruelty-free, and sustainably packaged products. The Salon at Ulta Beauty offers various services, including hair, skin, and makeup treatments, as well as ear piercing. Customers generally have positive experiences at Ulta Beauty, praising the knowledgeable and friendly staff. Jocelyn working at Natasha Denona was described as the most helpful associate, very knowledgeable about finicky undertones, and quick to find perfect concealer and foundation, with her skin described as perfection. Customers appreciate the variety of products and the professional service, especially from staff like Kathy, who provided amazing root color and bang treatment, making it a therapy experience. Nathalia's helpfulness and expertise with makeup questions, along with Rebecca's excellent assistance in locating products, help create enjoyable shopping experiences. However, some customers feel that the customer service at checkout could improve, citing issues like staff not making eye contact or providing inaccurate information about special offers. One customer shared frustration over misleading signage about a Tart maracuja juicy lip tint and a Dunkin' key chain offer, emphasizing the importance of clear communication from staff and management. Overall, customers value the product selection and services but suggest that management should focus on improving customer interactions, especially during checkout, to ensure a consistently positive experience.
This is a good place for all the girl to spend your money and go broke i haven't been inside but have fun spending money and most guys like girl without makeup just my two cents
Tamara at the Ulta store in StoneBridge was amazing! She was professional, kind, and very patient. She took the time to help me find the right makeup products for my needs and made the whole experience enjoyable and stress-free. I truly appreciated her expertise and customer service. Highly recommended!🤩
Horrible prom makeup experience with Kristal. We asked for prom makeup that would hold up for prom pictures later that evening outside. We asked for makeup that would stay as first priority. When mom raised concerns about what she was doing said “you can’t put lipgloss over a stick or stain”. And then made sure to sit where mom couldn’t be nearby to raise concerns. She said that the makeup would stay. There was so much fall out on my eyes and these pics were taken before we even left the store. Mom had to ask for q tips to fix the mascara fall out. That said there was a lady getting quinceañera makeup in the chair near us who had a great experience with the other...read full review