About Radiology | Kaiser Permanente Caton Hill Medical Center
Radiology | Kaiser Permanente Caton Hill Medical Center prioritizes patients' health and safety, providing various ways to receive care from the comfort of their own homes, including e-visits, phone, video appointments, and email. The medical center offers a comprehensive range of services, making it convenient for patients to receive care under one roof. The facility features modern technology, ample parking, and a sleek, clean, and inviting atmosphere, complete with outdoor areas for relaxation. Patients can easily check-in using the app or kiosks, and the staff and providers are friendly and efficient. The center also offers 24/7 urgent care, pharmacy, lab, and radiology services, making it a one-stop hub for all healthcare needs. Additionally, the medical center provides language support, including Korean interpreters, to ensure that all patients feel comfortable and supported. Overall, Radiology | Kaiser Permanente Caton Hill Medical Center is a modern and convenient healthcare facility that prioritizes patient care and comfort.
Very disappointing experience with Kaiser Permanente. Customer service was often rude, and it was extremely difficult to find appointments near my area. Too much frustration, call transfers, and wasted time. I will be returning to my previous insurance.
My doctor scheduled me for an mri procedure at Caton Hill. The device itself is excellent, it is larger and does not feel claustrophobic at all. But the nurse incorrectly set me IV and the contrast did not get into the vein, but under the skin. Which was very painful. Nevertheless, the nurse installed a new one in the other hand, although in the paper that I signed there was a mention of the side effects of contrast, and they gave me a double dose. We have finally completed the procedure. I left with a swollen hand and a huge bruise appeared the next morning. Conclusion: the equipment is excellent, but the staff is not!
All of my visits to canton radiology including mri and xrays have been prompt and the folks doing the imaging have been professional and empathetic---which is super helpful when you're in pain or really anxious about your injury.
In February i was impressed by the mri test results being reviewed and posted to the app quickly in like 2 days! Great turn around time.
I'm anxiously waiting for the current results of an different mri done this past weekend but understand there could be a plethora of reasons it's taking longer.