Micheal Paul's Heating and Cooling

Aug 2020

I would give zero stars if possible. We contacted this company on thanksgiving eve for an after hours call. They came out at 1130 pm to diagnose the problem. This was $122 cash. We were bringing home a newborn on thanksgiving and also had a 19 month old baby. We called on Friday after thanksgiving and they told me they couldn’t order the part until Monday. We gave them the credit card and they charged $217 for half the price of the part. It would take 7-10 days. We asked them to expedite the part and they said they couldn’t do that. We waited the week or so and called them they said the part would be delivered at 10 am on Monday. Again, called Monday and they said...read full review

Aug 2020

Changed 144.00 for nothing. Tried to say my 3 year old HVAC was full of black mold. Showed me a very poor quality picture of an HVAC unit that was not mine and tried to tell me I needed a special 1200.00 piece of equipment to attach to the unit in order to get rid of the mold.Called another HVAC company and they could not find any mold. Beware of this business. Ask for references if you want to deal with them. Would not recommend.

Dec 2019

Beware! Beware! We had an emergency problem thanksgiving eve and they made an after hours call for $122. They told me the Friday after thanksgiving that they had to order a part but couldn't do so until Monday. I told the we brought a newborn home on thanksgiving day and had a 19 month old baby also. They said they needed half the cost of the part and I gave them my credit card to do so. I asked them to expedite the part and they stated the vendor couldn't do that. IT would be 7-10 days. I patiently waited with heaters rolling to keep the kids warm. I called on Monday 10 days after the fact and they told me they were unloading the truck. Guaranteeing it was to arrive...read full review