I would be able to take them seriously if they were actually reachable. I’ve had nothing but voicemails from these guys when attempting to contact them for warranty work on a new build. And it’s not just me, apparently. I’ve heard murmurings throughout the community I live in of much the same experience.
It really was THE easiest customer acquisition you could have had - do a great job under warranty and I’d have no reason *not* to call when out of warranty, earning you a long term customer and higher profits over time than probably the contract you have with the builder afforded you. However due to the sheer amount of teeth pulling involved with simply even... read full review
September 2024
This contractor has done a horrible job installing drain vents boots on roofs leaving entire communist homes leaking when it rains cause of improper installation.
They don't know how to install them correctly. They came out and said nothing was wrong but just so happens the last storm showed how they cut so many corners leaving my home ceiling damaged.
I would be able to take them seriously if they were actually reachable. I’ve had nothing but voicemails from these guys when attempting to contact them for warranty work on a new build. And it’s not just me, apparently. I’ve heard murmurings throughout the community I live in of much the same experience. It really was THE easiest customer acquisition you could have had - do a great job under warranty and I’d have no reason *not* to call when out of warranty, earning you a long term customer and higher profits over time than probably the contract you have with the builder afforded you. However due to the sheer amount of teeth pulling involved with simply even... read full review
This contractor has done a horrible job installing drain vents boots on roofs leaving entire communist homes leaking when it rains cause of improper installation.
They don't know how to install them correctly. They came out and said nothing was wrong but just so happens the last storm showed how they cut so many corners leaving my home ceiling damaged.
Wants to argue with customer