Dr Fidler was really supportive in dealing with Lucy and her multiple overlapping situations. She would call well into the evening with results and updates and was vigilant in making sure there were no bad reactions to various medications. She had a breakthrough treatment for a serious problem. We've moved and we're going to miss her.
January 2024
Been using this vet for over a decade. Have tried others in a pinch and always came back. Sometimes I dont get an appointment as fast as I would like, but that is okay. I understand they are extremely busy and I am willing to wait. If it's an emergency, I go to the emergency vet. I'm thankful for all the staff.....they have very hard jobs and have to deal with a lot of not kind people.
January 2024
Being new to the area, I stopped in to see about the service here. Before I even talked to anyone - truly just an introductory meeting, the staff advised they have a month wait for new pet patients. They didn't even greet me or ask why I was there. I was told they have 11,000 clients and only 4 veterinarians. I asked if they plan to staff up to meet the need, but that didn't seem logical to them. I will find a vet who can see my dog in a pinch. Dogs don't get sick by monthly schedules. This office needs some professionals to train the client service staff. I see other issues on this site as well - so it isn't just me.
Dr Fidler was really supportive in dealing with Lucy and her multiple overlapping situations. She would call well into the evening with results and updates and was vigilant in making sure there were no bad reactions to various medications. She had a breakthrough treatment for a serious problem. We've moved and we're going to miss her.
Been using this vet for over a decade. Have tried others in a pinch and always came back. Sometimes I dont get an appointment as fast as I would like, but that is okay. I understand they are extremely busy and I am willing to wait. If it's an emergency, I go to the emergency vet. I'm thankful for all the staff.....they have very hard jobs and have to deal with a lot of not kind people.
Being new to the area, I stopped in to see about the service here. Before I even talked to anyone - truly just an introductory meeting, the staff advised they have a month wait for new pet patients. They didn't even greet me or ask why I was there. I was told they have 11,000 clients and only 4 veterinarians. I asked if they plan to staff up to meet the need, but that didn't seem logical to them. I will find a vet who can see my dog in a pinch. Dogs don't get sick by monthly schedules. This office needs some professionals to train the client service staff. I see other issues on this site as well - so it isn't just me.