About Hand and Stone Massage and Facial Spa
Reviews for Hand and Stone Massage and Facial Spa
Write a reviewHours
Monday: 9AM - 9PM
Tuesday: 9AM - 9PM
Wednesday: 9AM - 9PM
Thursday: 9AM - 9PM
Friday: 9AM - 9PM
Saturday: 8AM - 8PM
Sunday: 8AM - 8PM
Hand and Stone Massage and Facial Spa in Virginia Beach, VA offers a serene environment for stress relief through massage and facial services. The spa believes these services should be accessible, providing memberships, affordable rates, and deals. Guests can enhance their experience with exceptional upgrades and utilize hair removal services. Open seven days a week with extended hours, the spa accommodates appointments on individual schedules. Gift cards are available for sharing the experience with loved ones. Walk-ins are welcome. Customers praise the therapists, including a new addition, LaChanda, for their expertise in deep massage and customer care. The spa boasts a friendly and professional staff, and guests describe a calming atmosphere that prepares them for the massage. Reviewers highlight the massage therapists' respectfulness, attention to problem areas, and ability to provide the right pressure to work out any kinks.
I purchased a gift card for my wife valued at $150.00, my wife went in there for her first massage which is advertised as $79 and I confirmed that on the phone when originally purchasing the gift card. My wife received no additional services (facial, stone, etc) but when she was checking out the not only charged us $150 to our card which was mandatory to put on file but we also got the charge to the gift card for $150.00. My wife said that she was reasonably satisfied with the massage and the money is being refunded but it is frustrating to feel like they are not paying attention. Had I not called in we would have been charged almost double what we should have paid.
Immediately entering the location there is a calming atmosphere which prepares you for the massage. The Massage Therapist was very respectful and wanted to know and paid attention to areas that I believe needed more attention.She also told me what she felt was best being that she was the SME. The hour went quickly because I was not tracking time, but I left knowing I had a great experience.
Great spot. Very professional & clean. I received my first professional massage here & will come back sooner than later. Highly HIGHLY recommend. Thank you, Hand & Stone.