About Custom Maid
Custom Maid is a residential maid and house cleaning service that operates in Virginia Beach, Chesapeake, Norfolk, and nearby areas. They offer various services, including move-in and move-out cleanings, deep cleans, and regular weekly, bi-weekly, and monthly cleanings. Technicians arrive at homes equipped with professional-grade cleaning supplies and state-of-the-art equipment, ensuring a thorough and high-quality cleaning experience. Safety is a priority, as all equipment is sanitized between homes, and technicians wear masks and gloves. Customers appreciate Custom Maid's professional, polite, and friendly staff, highlighting the company's commitment to building relationships with clients. The cleaning technicians are noted for their efficiency, attention to detail, and trustworthiness. Many clients have mentioned being impressed with the consistency and quality of the cleanings, especially as the same team is usually sent each week. This allows them to concentrate on areas that need the most help. Positive experiences with staff, such as housekeepers and office personnel, showcase their professionalism and respect for clients' spaces. Minor feedback, such as the need for better kitchen floor cleaning, is outweighed by high satisfaction levels. Custom Maid is recognized for easing the stress of moving and maintaining clean homes, making them a highly recommended choice for cleaning needs.
The service provided was incredibly thorough and high-quality, exceeding all expectations. Polite and friendly staff completed the work quickly, making the experience truly trustworthy and satisfying.
We've used many cleaning services in the Hampton Roads area over the last 25 years and typically after a couple of years the service quality dips and I find myself looking for a new company. I've been impressed with the consistency and quality of cleanings we get with Custom Maid and really appreciate that they usually send the same team of cleaners each week. This has allowed them to get to know our house better and really concentrate on the areas that need the most help. They're efficient and detailed and also respectful of our space. I work at home and also appreciate that they're professional and mindful of the noise, etc. They don't play music or chat loudly, which...read full review
I was truly impressed by the attention to detail and thoroughly high-quality work, delivered by a polite and friendly team! They seemed to use enough time to complete everything and didn't fly out the door. I'll take them any time!!