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OrthoVirginia Tysons MRI
8320 Old Courthouse Rd Ste 150, Vienna
Directions Call Website Suggest an Edit
8320 Old Courthouse Rd Ste 150, Vienna
Directions Call Website Suggest an Edit
Showed up for my 1:30 p.m. MRI at 12:45. At 1:20, I was told the MRI machine overheated and I needed to reschedule my appointment. I was told that sometimes happens when the machine is used for back-to-back appointments.
I’m so sorry to leave this review because my physician is amazing, but I simply can’t in good conscience recommend this location for MRI. I come from a healthcare background and I’ve also had many MRI’s over the years. Major red flags at this location. Trust me. Go elsewhere. One star for decent communication regarding my appointment and pre authorization needed from my insurance. Everything else was awful and I genuinely feel for anyone doing their first MRI here. They did have an open MRI, and for that I was grateful.
Called three days in a row - no one ever answers and the no one ever returns a phone a call!!! To bad the practice and my doc is amazing, guess I'll just get it done elsewhere! Crap Experience! Ortho wants to control the full customer cycle which is understandable - this certainly IMPEEDS THAT PROCESS!