About Millies HVAC
Reviews for Millies HVAC
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Millie's HVAC is a family-owned business serving northern Virginia, known for honest pricing and guaranteed work. They service all makes and models of air conditioning and heating systems. Customers appreciate their fast, professional, and stress-free service, especially during emergencies. When an AC stopped cooling on a hot day, the company prioritized the request and sent a technician quickly. The technician was honest, knowledgeable, and recommended replacing the old AC unit to save money. The installation was done efficiently within a day. Customers also mention hassle-free experience with upfront pricing and punctual service for furnace repairs and heating system installations. The team, including the managers and installers, is praised for their professional work and friendly attitude. Overall, Millie's HVAC is a trusted choice for many homeowners and businesses needing reliable HVAC repairs, installations, and maintenance.
The worst they charged 300 dollars still did not fix the issues all they did was fix the wire and did not even do a good job it has me another 600 dollars to fix the rest of the system by someone else
Wild experience with their dispatch team. For an appointment scheduled the day before (probably any appointment) they text me at 8:51am day of to confirm, 8:56am as a second attempt, then they cancel at 9:01am. Very rude when I called to see what happened (kept me on hold for 10 minutes then disconnected me, I had to call back). Then they would not let me speak to a manager and said it was their process. Do not use this company!!!!!
ZERO ⭐️ BUYER BEWARE!!
I purchased a brand new HVAC and heating system with upgraded coils from Millie’s HVAC in 2018. I paid for a 16 SEER, 3-ton system with upgraded coils, backed by a warranty. In 2024, the A/C compressor failed. Instead of replacing it with an equivalent unit, they downgraded it to a 15 SEER, 3-ton — a clear case of warranty misrepresentation. This is not a like-for-like replacement.
Even worse, the technician discovered that the upgraded coils I paid for were never installed. That’s right — I have the receipts, but the equipment was never delivered. This is outright fraud. Despite this, I was forced to pay $2000 out of pocket just...read full review