About Hope Advanced Veterinary Center
Hope Advanced Veterinary Center provides 24/7, 365 veterinary emergency and specialty care. The center is known for its compassionate and attentive staff, dedicated to providing excellent care and keeping pet owners informed throughout the process. They offer a comfortable space with amenities like coffee and wifi. The center has been praised for its thoroughness in diagnostics and clear communication, particularly during difficult situations. Owners have expressed gratitude for the kindness and understanding shown by the doctors, nurses, and technicians. Recently, clients have shared their positive experiences with the care provided. Many have noted the remarkable support from Dr. Conor McNeill and his staff, especially for specialized needs such as oncology. One owner mentioned how a tailored care plan for their cat Luna has helped, praising the friendly and efficient staff during visits. Another client recounted a heartfelt experience, where the professionals at Hope provided compassionate care during a difficult time with their pet. They highlighted the respect shown for their wishes and the thoughtful gestures that made a tough moment more bearable. Overall, the center is recognized for its expertise and empathy, making it a trusted choice for pet owners in need.
Had my 13 cat Mollie at the Hope clinic for ultrasound evaluation today. Unfortunately, they found through ultrasound Mollie has cancer and is terminal. Dr Sholes took care of her and she was outstanding. She was very kind and compassionate handling this delicate situation. The staff was excellent showing kindness and empathy for my difficult situation. If your animal needs emergency care this is the best clinic in the area as far as I am concerned. Thank you Dr. Sholes and all of the staff. You are the best!
Imagine your pet in distress at 5:30am on Christmas morning. Then imagine dialing two “24x7” Emergency clinics with no answer. Until calling Hope and getting a human response on the first ring. Need I write more?
The ladies at the front desk are amazing: very personable, friendly, empathetic, and sweet and gives me the relief that my dog is in loving hands. My dog gets very anxious going to the doctors but Hope Oncology is the first time I've seen him less anxious. The only issue is the extremely old card machine not working that causes me to have to double check If i was charged twice. The computer system also seems to be really slow where the ladies have to compensate for the system's behalf and although the ladies are extremely patient which I appreciate, the machine's out of their control and can get in the way of checking out smoothly which I feel is crucial for an oncology...read full review