Ulta Beauty is the largest beauty retailer in the US, offering a vast range of products from over 500 brands, including exclusive lines. The company prioritizes conscious beauty, providing options that cater to various preferences, such as vegan, clean ingredient, and cruelty-free products. The Salon at Ulta Beauty offers a variety of services, including hair, skin, and makeup treatments, which can be booked online or as a walk-in. Employees, including Chloe and Sara, are praised for their professionalism, knowledge, and friendly demeanor, making for a smooth and welcoming experience. Customers have highlighted the helpfulness of staff, with many noting how they received assistance in finding the right products. Some have expressed dissatisfaction with service at times; however, the company's commitment to customer service is evident. Overall, Ulta Beauty strives to provide a positive shopping experience, focusing on product quality, variety, and personalized service.
Ordering online was easy and convenient. When I went in to pick up a women in front of me was given her order without showing ID by one employee and another asked to see my ID. Glad to see they make sure you are the person picking up but was it because I was a man I was ID'd. Just something that made me notice. I also notice everybody was just running around without any organization but if it works for the store I will continue ordering online to not have to deal with the inside
Riley was very helpful and very easy to talk to. She helped my mom find the right shade of foundation she needed and was very knowledgeable of the products. Overall a very sweet girl <3 I hope when she sleeps both sides of her pillow are cool!!
I like that there is an Ulta near me in Suffolk to get my beauty essentials and I have never had an issue or problem with the staff. However, I will make the time and effort and fight traffic to go all the way to the Landstown location to see my hair stylist Michael.
1011 University Boulevard Ste 130, Suffolk, VA 23435
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