The good: We had a solar system installed a little over 2 years ago. Initially, we had issues with the reporting of production/consumption not working and Prospect went above and beyond to ensure that was fixed (determined to be a faulty box which was swapped out for a new one free of charge). More recently, we found some mildew in a bathroom which is under a bank of panels. Prospect came out and we diligently inspected the area finding no leaks. They went so far as to check the entire roof for us for leaks to make sure it was not an issue unrelated but we found no signs of moisture or mold in the attic. Turned out to be an issue related to a bathroom exhaust fan being... read full review
January 2023
I purchased a system about a year ago and have had Mixed interactions with this company.The product was good, a little pricey but good. the installation was mediocre at best. the system is not flat and has some variation in is pitch cause of the mounting system used.The system does not produce as much as suggested by the sales person and the company has not reached out at any point to check in on the system despite me raising a few concerns about how the monitoring system is not operating correctly.I had to pester them to come and do a minor repair regarding the electrical.I also have handfuls of extra pieces that were dropped during install or were left on the roof or... read full review
December 2022
Huge thanks to Wyatt, Jackie, and the rest of the Prospect Solar team! I couldn’t be happier with the service you've provided getting my family’s new home solar system installed and functioning. I am OBSESSED with checking our energy production on my SunPower app. For anyone looking to go solar in Virginia, I would recommend these guys 10 times out of 10. They are expert, available, friendly, local, trustworthy, and responsive - everything I was looking for in a solar energy partner!
The good: We had a solar system installed a little over 2 years ago. Initially, we had issues with the reporting of production/consumption not working and Prospect went above and beyond to ensure that was fixed (determined to be a faulty box which was swapped out for a new one free of charge). More recently, we found some mildew in a bathroom which is under a bank of panels. Prospect came out and we diligently inspected the area finding no leaks. They went so far as to check the entire roof for us for leaks to make sure it was not an issue unrelated but we found no signs of moisture or mold in the attic. Turned out to be an issue related to a bathroom exhaust fan being... read full review
I purchased a system about a year ago and have had Mixed interactions with this company.The product was good, a little pricey but good. the installation was mediocre at best. the system is not flat and has some variation in is pitch cause of the mounting system used.The system does not produce as much as suggested by the sales person and the company has not reached out at any point to check in on the system despite me raising a few concerns about how the monitoring system is not operating correctly.I had to pester them to come and do a minor repair regarding the electrical.I also have handfuls of extra pieces that were dropped during install or were left on the roof or... read full review
Huge thanks to Wyatt, Jackie, and the rest of the Prospect Solar team! I couldn’t be happier with the service you've provided getting my family’s new home solar system installed and functioning. I am OBSESSED with checking our energy production on my SunPower app. For anyone looking to go solar in Virginia, I would recommend these guys 10 times out of 10. They are expert, available, friendly, local, trustworthy, and responsive - everything I was looking for in a solar energy partner!