About Exceptional Restoration Services
Exceptional Restoration Services is a trusted local business with over 20 years of experience in Sterling, VA, and surrounding areas. They specialize in emergency water damage restoration and mold remediation for homes and businesses. The team also offers fire and smoke cleanup, carpet cleaning, hardwood refinishing, and junk removal, all performed with integrity and a personal touch. Owned by a veteran and family, the company is licensed, bonded, and insured, providing reliable and thorough services. They offer free estimates, military discounts, and 24/7 water damage restoration, ensuring help is available whenever needed. Customers praise the team for their professionalism, thoroughness, and clear communication. They highlight the work of team members like Liliana, Oscar, Luis, Anthony, and Wille, who are knowledgeable and personable. Many reviews mention how the team explained the process, kept clients informed, and went above and beyond to ensure safety and quality. They also appreciate the honesty of the quotes and the competitive pricing. Exceptional Restoration Services has helped restore homes affected by water, mold, and fire damage, making sure properties are not only beautifully restored but safe for families. Their dedication, expertise, and caring approach make them a top choice for property restoration needs.
I had a great experience with Exceptional Restoration Services. They responded quickly, clearly explained the process, and were professional from start to finish. They helped dry out the affected areas, removed the damaged materials that needed to come out, and made sure everything was handled properly. The team was knowledgeable, courteous, and efficient, which made a stressful situation much easier to deal with. I really appreciated their communication and the care they took with the house. I would definitely recommend Exceptional Restoration Services to anyone needing water restoration services.
The team, namely Liliana and Oscar, did an incredible job restoring our dining room after extensive water/mold damage in the walls and ceiling. Professional, communicative, and thorough- their work is really wonderful! The team who did the assessment was thorough and the quote we received was honest, detailed and comparatively competitive to other contractors. The entire team has appropriate certifications in mold removal. I wish we’d gone with them for the mold removal initially as well- we had an unsatisfactory experience with another mold removal company but we had ERS add on safety cleaning measures and they were great. Gave us the confidence to know our home was...read full review
Luis, Oscar, and the crew did a fantastic job at water remediation in my house. Their professionalism is superb and I really appreciated how personable they were. They very patiently talked me through the process of water remediation, provided insights into the end to end process, and gave me great advice on how to navigate the extremely murky and depressing path of recovering from water damaged house and belongings. They went above and beyond, which made a huge difference in my life when my family has to deal with this tragedy.