About Ulta Beauty
Ulta Beauty is the largest beauty retailer in the US, offering a wide range of cosmetics, fragrance, body, skin, and hair care products from over 500 brands, including Tarte, Fenty, and CHANEL. Customers appreciate the extensive selection of over 25,000 products, including exclusive lines like Kylie Cosmetics and Olaplex. Many reviews highlight the exceptional customer service, with staff members like Virginia and Jackie praised for their friendliness and willingness to help. Virginia informed a customer about discounts, enhancing their shopping experience, while Jackie assisted with an online order issue, ensuring a smooth resolution. The Salon at Ulta Beauty also provides various services, including haircuts, makeup applications, and brow waxing, with both appointments and walk-ins welcomed. Overall, Ulta Beauty is recognized not just for its products but also for its commitment to positive customer interactions. Recent reviews praise the professional and kind staff, with one customer highlighting Chau C., a Master Stylist, who transformed their hair after a home cut. The store in Springfield, VA, off Frontier Dr, is described as bright, clean, and easy to park at, with hassle-free returns and helpful product advice. Customers also emphasize personalized care, especially for brown women seeking makeup products, with Taylor receiving high praise for her attentive service and concern, making for a positive shopping experience.
I had the pleasure of getting my hair done by Chau C., Master Stylist at Ulta Beauty, and she was absolutely amazing! I came in after cutting my own hair at home, and she completely transformed it. She gave my hair beautiful shape, style, and life again. She’s not only talented, but also so kind, professional, and detail-oriented. I left feeling confident and so happy with my look. Highly recommend Chau to anyone who wants their hair to look its absolute best!
Utla Beauty in Springfield VA off of Frontier Dr was great. I had a return that was accepted with no hassle, and experienced fantastic customer service to help choose products. Very bright and clean looking store with easy parking.
Brown women ...yes brown women if you need attention , care and concern when choosing your make up products of choice please go to ULTA in Springfield and ask for Taylor. After a horrible experience with Sephora, Taylor made my day and took her time with me to hear my concerns as she worked to give me the service I needed. Thank you again Taylor!!!!!