About OptfinITy
Reviews for OptfinITy
Write a reviewHours
Monday: 8:30AM - 5:30PM
Tuesday: 8:30AM - 5:30PM
Wednesday: 8:30AM - 5:30PM
Thursday: 8:30AM - 5:30PM
Friday: 8:30AM - 5:30PM
Saturday: ClosedSunday: Closed
OptfinITy is a dedicated IT partner that focuses on providing people-centered solutions. Their team of experts undergoes thorough testing to ensure knowledgeable support. OptfinITy offers transparent, all-inclusive pricing with SolutionCare plans covering all infrastructure needs. Clients praise OptfinITy's responsiveness, with quick response times to both phone calls and emails. Technicians are described as knowledgeable, patient, and willing to work with clients until issues are resolved. OptfinITy is also recognized for its personalized guidance, offering unlimited access to their CTO. Clients consider them a trusted IT provider that genuinely cares about their success.
Optfinity does such a spectacular job supporting The Myositis Association. I am so grateful for their responsiveness, knowledge base and patience with our less tech-savvy folks (me)!
My company has been using Optfinity for its managed IT services for years and I have had good experiences overall. As an end user, I get to see their level of service first hand. They have a very good response time with requests made via email or phone call. Their technicians are for the most part very knowledgeable. All of them are very patient and will work with you for as long as needed and never make you feel like you're wasting their time. Overall I am satisfied with my experience with the company.
We love having OptfiniTy as our companies' trusted IT provider. They are very responsive to our needs and their help desk was very responsive and makes it easy for us to get any problems resolved.