I decided to get my hair done at the JcPenny salon in Springfield Mall and loved my experience. My stylist name was Kenya. She was very friendly and knowledgeable. By the time I left Kenya's chair, I had a new stylist and a fresh, bouncey new hair style. Will definitely go back again.
December 2023
Lines are long due to them only putting 1 cashier maybe 2 but you can have up to 4 at the counter. Sales associates are extremely rude especially downstairs. You ask a question & they send you in the wrong direction. Upstairs the staff seemed customer service friendly. The cashier name NATALIE was very polite & she even offered to get the manager. I explained to her that I didnt want to hold her line up. **The is for Ms. NATALIE** **I WILL NOT BE SHOPPING HERE AGAIN***
October 2023
Absolutely Amazing Rachel Bilyeu is an amazing colorist/ stylist!! 25 years of experience!! She did an excellent job at coloring my hair exactly how I wanted with 5 different colors!!Services: Shampoo & conditioning
I decided to get my hair done at the JcPenny salon in Springfield Mall and loved my experience. My stylist name was Kenya. She was very friendly and knowledgeable. By the time I left Kenya's chair, I had a new stylist and a fresh, bouncey new hair style. Will definitely go back again.
Lines are long due to them only putting 1 cashier maybe 2 but you can have up to 4 at the counter. Sales associates are extremely rude especially downstairs. You ask a question & they send you in the wrong direction. Upstairs the staff seemed customer service friendly. The cashier name NATALIE was very polite & she even offered to get the manager. I explained to her that I didnt want to hold her line up. **The is for Ms. NATALIE** **I WILL NOT BE SHOPPING HERE AGAIN***
Absolutely Amazing Rachel Bilyeu is an amazing colorist/ stylist!! 25 years of experience!! She did an excellent job at coloring my hair exactly how I wanted with 5 different colors!!Services: Shampoo & conditioning