About B & B Floor Co.
B & B Floor Co. is a highly recommended local, family-owned flooring company that provides outstanding workmanship, materials, and customer service. The owner, Bob, personally assisted on the day of the new floor installation, demonstrating the company's commitment to quality and attention to detail. Customers praise the excellent pricing, expertise, and responsiveness of the estimator and office staff, who guided them through the process and answered all their questions. The installation crew is described as skilled, friendly, and going the extra mile to ensure customer satisfaction. With a track record of completing jobs quickly and efficiently, B & B Floor Co. has earned a reputation for delivering a stress-free, high-quality flooring experience.
B&B Floors removed existing rugs, hardwoods and slate floors and replaced w 3" Mirage hardwoods throughout the house. Secured sub floors, and in 3 areas where floor was unlevel/needed to be built up, they fixed problems, including replacing subfloors and leveling joists. They also installed a new rug in downstairs exercise room. Mike, the owner was knowledgeable and very helpful in discussing different options and making selections. Their estimates were detailed and thorough, though not the lowest - they tended to be in higher mid-range of 4 estimates received. Mike was available to us throughout the project and keep us well informed on materials, what to expect, and any changes required. Jose, the team leader, and Fabio were excellent. The team was on time, professional and very experienced.They brought in a 3rd crew member, Rigo, when needed; provided advice and options along the way; and, kept us well informed. They ran into a number of challenges in our 60 year old house and were able to resolve each to our satisfaction, without an increase in cost. They also worked well with another contractor doing carpentry and painting prep throughout the house. B&B does not do refinishing of hardwoods, so we had to have a 3rd contractor take down our bannister and redo the stairs. Again they worked well in coordinating with this contractor. In short, we could not have asked for a better experience nor better value ....and the results are stunning. We cannot say enough good things about Jose, Fabio and Rigo. We have gone through several major renovations and without a doubt they rank at the top of our list, along with the painting contractor with whom they coordinated.