Reviews for Caroline Heating & Air LLC
Write a reviewHours
Monday: 7:30AM - 4PM
Tuesday: 7:30AM - 4PM
Wednesday: 7:30AM - 4PM
Thursday: 7:30AM - 4PM
Friday: 7:30AM - 4PM
Saturday: ClosedSunday: Closed
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Google: 4.9/5 Facebook: 4.5/5 Nextdoor: 7 ❤️Caroline Heating & Air LLC
17061 Merchants Dr, Ruther Glen
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Jerome is the best technician! He is honest and he knows what he is doing! I have several rental Properties in the Stafford/Fredericksburg area. I found Caroline Heating and Air when we moved near bowling green 3 years ago. Now I will only use them. I don't feel like a number, I feel like I'm part of their community. I have had several service calls for my home and my rentals and even replaced a unit. They are always professional and friendly and give excellent service. They are the only company I will call as long as Jerome is there.
They were quick, reasonably priced, efficient, and were able to fix our issue within an hour of being called! Jerome was very informative, showed us what was wrong through pictures and how to prevent it from happening again, as well as how to keep our unit healthy! We will for sure be using this service again for any future needs!Service: A/C system repair
My wife recently was admitted to Hospice home care. In October we had a cold front with temperatures going into the 30s and 40s. Our HVAC system stopped putting out heat. In a panic I called Caroline Heating and Air and explained our situation. From that point forward their team cared for us as though we were family. They came the same day to diagnose the problem, gave me alternate solutions of which I chose a new system. They communicated with me through the weekend and had a team at the house installing the new system within a few days of determining the problem. Their entire team from office to crew are beyond professional. If I could give ten stars… I would!Services:...read full review