Tips & Reviews for Matrix Nails

parking: lot, free accepts credit cards wheelchair accessible

  • Aug 2021

    Just got my nails done and, as a first time customer, I have to say I am really impressed. Matrix was referred to me by my aunt and now I can see why. The salon is very clean and tidy. Amy was very professional and efficient. She listened to what I wanted done and made suggestions which resulted in a very satisfied client. The service was worth every cent. I will definitely be returning.Services: Gel manicure

  • Jul 2021

    I've been to matrix 3 times in the past 6 weeks. The first time my nails were great, second time the girl burned a hole in my tips because she was too busy laughing and talking to her coworkers instead of paying attention to what she was doing. Third time I went they rushed through it like it was an inconvenience that I was there. It takes me 4 hours to make the money i need for a powder dip manicure and they dont even do a manicure. No cleaning of the nail or anything. Just popped the powder dip on and sent me on my way. Do better matrix really. We work for our money. It's not given

  • Jul 2021

    I got dip nails done here once and they were good so I rebooked. My second experience was quite different. I got in and told them what time my appmt was for. I had already worked 8-5 and drove an hour to get to the appointment. I told them my name and what time my appmt was for. I was seating about 10 min later. The lady doing my nails- Amy asked me “did you have an appointment?” After I had already been seated and had told them when my appointment was for. I showed her the design I wanted and she asked me if I wanted it exactly like the picture. I told her I did. She proceeds to get an attitude with me when I tell her I don’t want to pay $60 for my nails so I will...read full review

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Hours

Monday: 9:30AM - 8PMTuesday: 9:30AM - 8PMWednesday: 9:30AM - 8PMThursday: 9:30AM - 8PMFriday: 9:30AM - 8PMSaturday: 9:30AM - 7:30PMSunday: Closed

Ratings

Google Google: 4.2/5 Yelp Yelp: 4/5 Facebook Facebook: 5/5 BBB BBB: F Nextdoor Nextdoor: 30 ❤️

Matrix Nails

3419 Orange Ave NE #B, Roanoke

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