Scheduling was both fast and friendly. The crew who responded over the 3 days to complete the crawl space work were polite, thorough, and even went above and beyond when an unexpected water line leak was discovered. We couldn’t recommend their services more to those in the Roanoke area!
October 2024
We started with a wasp problem and scheduled a single appointment. The results were amazing, we could actually sit out on the porch and not be bombarded by insects. We were pleased enough to sign up for an annual contract, we have no regrets. Last month I had a problem with a yellow jacket nest in an area that we had never treated. Micheal (Our exterminator guy) came out the next day and took care of it. I was expecting a bill since it was not part of our contract but he said no charge, we do our best to take care of all of our customers problems. Appointment scheduling is great, they schedule right on time for our quarterly service which comes with a reminder before... read full review
September 2024
We had a large hornet nest in a small dogwood tree beside our residential street & an in-wall yellow jacket nest in our cottage. Bug Man responded to my call with same day service! Used a combo of spray application & dusting to take care of the problem. No call backs needed. The tech who came was very professional in his approach & answered all my questions. It was a little price than expected but a very good outcome.
Scheduling was both fast and friendly. The crew who responded over the 3 days to complete the crawl space work were polite, thorough, and even went above and beyond when an unexpected water line leak was discovered. We couldn’t recommend their services more to those in the Roanoke area!
We started with a wasp problem and scheduled a single appointment. The results were amazing, we could actually sit out on the porch and not be bombarded by insects. We were pleased enough to sign up for an annual contract, we have no regrets. Last month I had a problem with a yellow jacket nest in an area that we had never treated. Micheal (Our exterminator guy) came out the next day and took care of it. I was expecting a bill since it was not part of our contract but he said no charge, we do our best to take care of all of our customers problems. Appointment scheduling is great, they schedule right on time for our quarterly service which comes with a reminder before... read full review
We had a large hornet nest in a small dogwood tree beside our residential street & an in-wall yellow jacket nest in our cottage. Bug Man responded to my call with same day service! Used a combo of spray application & dusting to take care of the problem. No call backs needed. The tech who came was very professional in his approach & answered all my questions. It was a little price than expected but a very good outcome.