Big Lick Roofing is a trusted Master Elite roofing company in Southwest Virginia, known for their superior installations and outstanding customer service. They have a reputation for building strong relationships with clients and exceeding expectations. The company offers various roofing options, including asphalt and metal, with affordable prices and great warranties. Financing and payment plans are also available.
The team at Big Lick Roofing is praised for their quick turnaround times, unmatched workmanship, and attention to detail. Customers often mention that the crew works hard, putting in long hours, even in the heat, and does a thorough cleanup afterward. The staff, including the knowledgeable and friendly Will Yopp, are recognized for their professionalism, patience, and clear communication. They respond promptly to questions and keep clients informed throughout the process. Many reviews highlight their respectfulness and dedication, with projects completed on time and to high standards.
Customers also appreciate the helpfulness of staff like Hannah, who quickly set up appointments and provided valuable advice. One customer was pleased to find out that a leak in the ceiling was from the HVAC unit, not the roof, demonstrating the company's expertise. Overall, clients are satisfied with the quality of work, the friendly attitude of the crew, and the efficient project management. Several have expressed their intention to hire Big Lick Roofing again for future work.
Overall, Big Lick Roofing is a reliable and affordable roofing company that delivers high-quality work, excellent customer service, and efficient project management. Their team is dedicated to providing a great customer experience, making them a top choice for those seeking a new roof.
