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Ulta Beauty

3.5 80 reviews
Cosmetics & Beauty Supply, Hair Salons, Skin Care
Overall rating
3.5
out of 5
80 reviews
5 star 48%
4 star 10%
3 star 5%
2 star 11%
1 star 26%

About Ulta Beauty

Ulta Beauty is the largest beauty retailer in the US, offering over 25,000 products from 500 brands, including exclusive lines like Kylie Cosmetics and Olaplex. The Salon at Ulta Beauty provides a wide range of services, from haircuts and color to brow waxing and lash extensions. Customers praise the exceptional customer service, with one reviewer describing the staff as "fantastic" and "incredibly kind and helpful." Another customer had a "wonderful experience," finding the assistance they needed in a timely manner. Recently, visitors shared positive experiences with staff members who were sweet, respectful, and knowledgeable. One customer appreciated being helped to find the best products for their skin tone and explained everything clearly, while another praised a stylist for doing a great job on a curly cut, noting it still looked good after a day at work. Customers also reported feeling welcomed and informed, and many plan to return due to the friendly and helpful staff. Ulta Beauty also offers Conscious Beauty choices, providing options for vegan, clean, cruelty-free, and sustainable products, as well as those that make a positive community impact.

Sep 2026
5.0
Erica Nars and Mina with benefit did an amazing job selling the product and helping a sister like me that doesn’t wear makeup lol! Customer service was top tier!!! Well done ladies
Jul 2026
5.0
I wanted to start off by saying the team at ulta beauty is amazing! I came in to find some products with no knowledge of makeup and a lovely girl named Daniella helped me. I had voiced the fact that I’ve never worn makeup and that I had very little to no understanding on how to do it. She very calmly explained simple steps to finding my perfect routine. Will be coming back! The ladies up front were also very bubbly and friendly. Big shout out to Daniela and the rest of the team!
May 2026
5.0
I 💓 Ulta Beauty❣️💄👁️💖✨ As a cosmetics lover, this is definitely one of my go to places‼️🥰💗✨ Everything ranging from E.L.F, to Fenty Beauty, to MAC, and more‼️💞👏🏽✨ The employees are also very sweet and helpful‼️☺️💝✨
Photos of Ulta Beauty, 11500 Midlothian Turnpike Ste 800,  Bon Air
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Hours

Monday 10AM - 7PM
Tuesday 10AM - 7PM
Wednesday 10AM - 7PM
Thursday 10AM - 7PM
Friday 10AM - 8PM
Saturday 10AM - 8PM
Sunday 11AM - 6PM

Good to know

  •  offers same-day delivery
  • walk-ins welcome
  • accepts credit cards
  • accepts apple pay
  • bike parking

Location

11500 Midlothian Turnpike Ste 800, Bon Air, VA 23235

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Ulta Beauty · 11500 Midlothian Turnpike Ste 800, Bon Air, VA 23235

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